FREQUENTLY ASKED QUESTIONS
Everything customers usually ask before ordering. If your question is not here, call or WhatsApp us on 01843041071.
How do I place an order?
Browse the shop, open the piece you want, choose any available option, then add it to your cart and complete checkout. If you would rather order by phone or WhatsApp, call 01843041071 and we will place it for you.
What payment methods do you accept?
Cash on delivery is available nationwide, so you pay when the parcel reaches you. bKash and Nagad are also accepted on request — message us on 01843041071 and we will share the number.
How much is delivery?
Delivery is ৳60 inside Dhaka and ৳100 outside Dhaka, added at checkout.
How long does delivery take?
Orders are delivered through Pathao Courier, typically within 2–4 business days depending on your location.
Can I check the product before paying?
Yes. On cash-on-delivery orders you may open and inspect the parcel in front of the delivery person before you accept and pay for it.
What if I do not like the product?
If you decide not to accept it while the delivery person is still there, you can return it on the spot at no cost.
Do you offer exchanges?
Yes. If the size is wrong, the colour is faulty under our colour guarantee, or the piece arrived damaged or incorrect, we will exchange it within the stated time window. The item must be unused and in its original packaging.
Which ring sizes are available?
US sizes 7, 8, 9 and 10. Approximate inner diameters are listed on our Size Guide page.
Where are your products from?
We source and import directly from China, selecting each piece ourselves so we keep control over quality, design and finish.
Do you deliver across Bangladesh?
Yes, we deliver nationwide through Pathao Courier.
Do the products come gift packaged?
Yes. Every order is carefully packed and gift packaging is complimentary.
Do I need an account to order?
No. You can check out as a guest. Creating an account simply saves your details and order history for next time.
How do I track my order?
Call or WhatsApp 01843041071 with your name and phone number and we will give you the current courier status.
How do I contact customer care?
Call or WhatsApp 01843041071, or email priontysemporium@gmail.com. Our address is Cheragali, Tongi, Gazipur.